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Albany, NY – Sheriff Craig DuMond is proud to announce that Delaware County 911 Dispatcher Alan DuMond has been honored with the 2025 New York State Emergency Communicators Award by the New York State Sheriffs' Institute. The award was presented on January 21, 2025, during a ceremony held in Albany, NY.
Dispatcher DuMond received this recognition for his exceptional performance during a critical incident on June 30, 2024, where he played a pivotal role in locating a downed aircraft in the Town of Masonville. While emergency responders were extensively searching by air and land, DuMond utilized his knowledge of flight operations and emergency communications to take decisive action. He contacted various aviation related state and federal agencies, conducted detailed interviews with eyewitnesses, and utilized his expertise to accurately pinpoint the crash location to emergency responders on the ground.
Despite the devastating loss of four lives, DuMond's dedication and professionalism demonstrated his critical role in the success of this emergency operation. His actions complimented the efforts of the numerous agencies and emergency responders who contributed to the overall response, highlighting the seamless teamwork and collaboration required in such emergencies.
"Alan's quick thinking, technical expertise, teamwork, and commitment to serving the residents of Delaware County are truly commendable," said Sheriff Craig DuMond.
In response to receiving the award, Dispatcher DuMond acknowledged that he was simply doing his job. He expressed his gratitude to his fellow dispatchers, emergency responders, and agencies involved, emphasizing the importance of teamwork in achieving successful outcomes in emergency situations.
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