By Dr. Son Tran
What It Means
In business, simpler is better. Many small business owners struggle not because their idea is bad, but because they try to do too much at once. They offer too many products, too many services, or explain things in ways that confuse customers.
Keeping it simple means:
Focus on one thing you do really well
Make your message short and clear
Offer just a few choices that are easy to understand
Avoid overwhelming yourself or your customers
Simplicity builds confidence. When your business is simple, customers are more likely to buy—and you are more likely to succeed. It’s easier to run, easier to grow, and easier to explain.
Stories from the Business World
A great example is In-N-Out Burger, a fast-food chain loved across the U.S. Their menu has stayed nearly the same for decades: burgers, fries, and shakes. That’s it. No fancy extras. No seasonal items. They focus on doing a few things really well—and their loyal customers keep coming back for that reason.
Another example is Dollar Tree. Everything is $1. No need for price tags, coupons, or confusing deals. Customers know exactly what to expect. That simplicity builds trust and saves time. It’s no surprise they’ve become a retail giant.
In both businesses, the power lies in doing less—but doing it better.
Ways You Can Use It
Let’s say you run a food truck. Instead of serving tacos, pizza, smoothies, and fries, try offering just two or three best-sellers. Not only does it speed up service, but it also helps your brand become known for something specific.
If you offer home services like cleaning, don't list twenty different things. Choose three clear packages, such as:
Basic Clean
Deep Clean
Move-Out Clean
That makes it easier for customers to pick—and easier for you to deliver.
One local shop owner I met in Schoharie County started by selling candles, soaps, cookies, knitted scarves, and handmade cards—all from one small booth. It overwhelmed customers, and sales were slow. After simplifying to just four best-selling candle scents (and sharing a short story for each), her booth became one of the most visited at the market.
Fun Examples
I worked with a student who started a smoothie stand on campus. His first menu had 12 smoothie flavors, 3 sizes, and 4 topping options. Customers hesitated. Lines got long.
The next week, he switched to just three smoothies:
Green Energy
Berry Bright
Tropical Fresh
No size choices. One price. That week? He sold out every day.
One customer told him: “I love this new menu. It doesn’t make me feel dumb!”
Simple wins.
Another fun case: a sign outside a small repair shop read:
“We fix cars. That’s it.”
It caught attention—and brought in plenty of business. People love when things are clear.
Final Thoughts
Simple doesn’t mean boring—it means focused and effective.
In your business:
Make your offers clear
Focus on your strengths
Remove anything that confuses people
Customers remember simple businesses. And they come back to them.
Keep it simple. Make it easy. Do it well.
Remember to Subscribe!
0 comments:
Post a Comment